Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If you are not satisfied with our product, we want you to be completely satisfied with your purchase from abourg.com

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to start any return?
When we accept your request of return, You have to tell us the reason for your return, And also send us the photo graphical proofs of any defective item also with the receipt of receipt. We’ll investigate those proofs and send you the confirmation mail for approval or rejection of refund.

Do you accept returns from these countries?
Yes, I accept returns

How can customers return your products?
In-store/by post

How will customers get the return label?
Download/print

Select the product conditions that you allow for returns?
New

What is the restocking fee?
No restocking fee

How much will customers pay for return shipping?
No cost

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact Here:

Email: support@abourg.com

Phone: +44 7495 284268

Address: 14 Franks Road, Guildford, GU2 9NT, United Kingdom